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AI Automation Agency · Dubai

An AI automation agency for Dubai businesses that builds it and keeps it running

We take repetitive work off Dubai teams — answering enquiries, chasing leads, booking, invoicing and reporting — using AI and the tools you already have.

Short answer

Nuevo Automations is a UAE AI automation agency that works with Dubai businesses in two ways: OrcaFlo, our own AI sales assistant for WhatsApp, Instagram and Messenger (from $14.99 a month + 2¢ per message), and Custom Automation ($400–10,000 by scope) built on the tools you already use. Every project starts with a free 20-minute discovery call, and we maintain what we build for as long as you run it.

What an agency does

Why hire an agency instead of buying another tool?

Most Dubai businesses don't lack software. They have a WhatsApp Business number, an Instagram account, a booking system or spreadsheet, maybe a CRM — and a team copying information between them by hand. Buying one more app rarely fixes that. What fixes it is someone who looks at how work actually moves through your business, decides what is worth automating first, wires the pieces together and stays responsible when something changes.

That is the job of an AI automation agency, and it is how we work. We scope the problem with you, build the automation, test it on real conversations and real data, and then keep it running. Fixes and updates are included for as long as you run the system, so you are not left with a clever workflow nobody on your team knows how to repair.

The "AI" part matters most where your customers write in free text. A rule-based bot breaks the moment someone asks something unexpected; an AI assistant trained on your services, prices and brand voice can answer in Arabic or English, understand a voice note, read a photo and still know when to hand the chat to a person.

What we build

What we automate for Dubai businesses

Seven areas where we take repetitive work off your team.

WhatsApp & Instagram sales

OrcaFlo replies to every enquiry in under 5 seconds, 24/7, scores each lead cold, warm or hot, and follows up at 24 hours, 3 days and 7 days.

Lead & sales

Lead capture from ads or forms into your CRM, an instant WhatsApp notification to your team, automated follow-up sequences and missed-call recovery.

Booking & appointments

Confirmation messages, 24-hour and 2-hour reminders, no-show follow-up and rescheduling flows over WhatsApp.

Invoicing & payments

Invoices generated from form submissions, payment reminders sent on WhatsApp, and overdue accounts escalated automatically.

Review generation

A post-service trigger sends each customer a personalised review request on WhatsApp — no one has to remember.

Internal operations

Employee onboarding checklists, leave approval flows, daily report generation and document collection from clients.

E-commerce and retail teams also use us for order confirmations and tracking on WhatsApp, abandoned cart recovery, low-stock reorder alerts and returns handling. Real estate, restaurants, HR and hospitality follow the same pattern: if a task is repetitive and manual, it is usually a candidate. See how it works for clinics, real estate agencies, online stores, salons and spas, restaurants and training centres.

How it works

How an engagement with us works

Free discovery call

Twenty minutes. You tell us what is manual and repetitive; we tell you honestly what is worth automating first — and what isn't.

Written proposal in 24 hours

A scoped plan with a fixed price. For custom builds, payment is 50% upfront and 50% on delivery.

Built, then maintained

We build on the tools you already use, test it with you, then keep it running with fixes and updates included.

For OrcaFlo, there is no build project at all: you can start the 14-day free trial yourself, or choose the Done-for-you plan and we set up and tune the assistant for you. OrcaFlo is typically live in days. Custom automations take longer depending on scope, and the timeline is part of the written proposal.

What we need from you is simple: access to the tools involved, your prices and policies, and twenty minutes to explain where the work piles up. You don't need an IT department, and you don't need to learn a new system — we build on what your team already uses.

Example automations

What this looks like day to day

  • An ad lead at 11 PM. Someone fills in your lead form after hours. The lead lands in your CRM, your sales team gets a WhatsApp notification, and the AI assistant has already greeted the customer and asked your qualifying questions.
  • A customer who goes quiet. Instead of the lead being forgotten, OrcaFlo sends three personalised follow-ups written from that lead's actual conversation — not a template blast.
  • A booking tomorrow morning. The customer gets a confirmation, a reminder 24 hours before and another 2 hours before. If they don't show, a follow-up offers a new slot.
  • An invoice nobody chased. Payment reminders go out on WhatsApp on schedule, and overdue accounts are escalated to the right person automatically.
  • The owner's evening check-in. An end-of-day brief lands on your phone with conversation counts, hot leads by name, escalations and what customers kept asking about.

Pricing

What it costs

OrcaFlo starts at $14.99 a month on Starter, or $100 a month on Done-for-you, where we build and keep tuning your assistant. Both add 2¢ per message. There is a 14-day free trial, your first 500 messages are free, there is no setup fee and you can cancel any time.

Custom Automation is priced by scope: simple builds from $400, complex systems up to $10,000, plus $55–325 a month to keep them maintained. If you want a steady pipeline of new automations, an Automation Retainer is available at $950 a month.

Full details are on our pricing page, and current OrcaFlo plans are on orcaflo-panel.com/pricing.

Why Nuevo Automations

Why Dubai businesses work with us

  • We build our own product. OrcaFlo is ours, so the WhatsApp and Instagram AI we deploy for you is software we run and improve every day — not a white-labelled tool we resell.
  • Arabic and English. Our assistants reply in Arabic, including Khaleeji dialect, and in English.
  • No lock-in. No long contracts; you pay for what you use.
  • Maintained, not handed over. Fixes and updates are included for as long as you run what we built.
  • Results we can point to. Our partners are doing 50–60% more revenue from the same traffic after full rollout. Your figures will depend on your margins, volume and how many leads you're currently missing — see where that lift comes from.

FAQ

Common questions

What does an AI automation agency do?

It finds the repetitive work in your business, automates it with AI and workflow tools, and keeps those automations running. At Nuevo Automations that means OrcaFlo for WhatsApp and Instagram sales, and custom automations for everything else.

Do you only work with businesses in Dubai?

No. We work with businesses across the UAE, including Dubai and Abu Dhabi. Everything starts with a free 20-minute call, so location is not a barrier.

How much does AI automation cost in Dubai?

OrcaFlo costs from $14.99 a month (Starter) or $100 a month (Done-for-you) plus 2¢ per message, with a 14-day free trial. Custom Automation is $400–10,000 by scope, plus $55–325 a month for maintenance. See our pricing page.

Do I need to change my software?

No. We build on the tools you already use. OrcaFlo connects to your existing WhatsApp Business number, either through Meta's official WhatsApp Business API or a QR link to the WhatsApp Business app.

How long does it take?

OrcaFlo is typically live in days. For custom builds, you get a written proposal with a fixed price within 24 hours of the discovery call, and the timeline is part of that proposal.

What happens if something breaks later?

We fix it. Maintenance, fixes and updates are included for as long as you run the automations we built.

Talk to Nuevo Automations

Tell us what's slowing your team down

Twenty minutes, free, no pitch deck. We'll show you what we'd automate first and what it's worth.

Talk to Us on WhatsApp

Prefer a set time? Book a free 20-min call · Arabic & English